Expired IDs must be recertified because the users will not be able to authenticate with any servers.
The error shown during the login attempt is the following: Open Domino Administrator, type the Administrator password and click Log In button.
Because, normally, the problem originates from a missing certificate document.
So I opened some debug parameters (Debug_IDV_Trust Cert=1; Debug_Namelookup=1) and the problem was there smiling at me :) For password reset operation, there are cross certification documents for each resetters.
If the Admin certificate has expired, a warning message appears during login. Go to Configuration tab then select Tools Certify item. An “Entry not found in index” warning message appears, click Yes to certify the ID file anyway. The Administrator is now able to login successfully.
Inside this exclusive essential guide, our independent experts break down which IT certifications are worth your time and effort, and how to get started obtaining them to further your career— including specific certifications that any cloud or desktop pro should seriously consider. 04/13/2001 AM Error locating an Address Book entry for Certifier /O=AMS: Entry not found in index 04/13/2001 AM File name: A required certifier entry was not found in the Name and Address Book If they recertified it and they didn't do it properly, then you are out of luck. Certifiers need to be backed up on a regular basis, and multiple copies should be kept in a safe place.IBM support portal / kb doesn't have clear info about this and googling brougth me to your blog. Unless otherwise stated, all code samples and downloads are copyright Serdar Basegmez and licensed under Apache License 2.0.During the login attempt to Lotus Domino server you may receive the “Administrator ID has expired” error that prevent a successful login. Note: The following error may appear: "The public key that is being used does not match the one that was certified." This occurs because the client cannot connect to the Notes certifier document in the address book on the server. Note: You will see an error: "Entry not found in index, Do you want to certify anyway? If public key checking is enabled on the server, you must complete step 8 before you can access the server. Copy the public key from the ID into the Person document (Certificates tab - Your Certificates Click the "Other actions" button and choose Mail, Copy Certificate (Public Key)... Ensure that the server is still set to "local" (at the top of the dialog), set the expiration date, and then click Certify. At this point you should have access to the server, as long as public key checking is not enabled on the server.